Our Privacy Policy

At Medowie Community Preschool, we are committed to safeguarding the privacy and confidentiality of our children, families, and staff. This policy outlines how we collect, use, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We also acknowledge the Traditional Owners of the land on which our preschool operates and their ongoing connection to country.

1. Collection of Personal Information

We collect personal information necessary for providing high-quality care and education services. This may include:

  • Child and family contact details (name, address, phone number, email).
  • Emergency contact information.
  • Medical information (allergies, health conditions, immunization status).
  • Educational and developmental records.
  • Legal documentation (custody arrangements, court orders).
  • Photos and videos of children, for use in internal documentation and parent communication (with prior consent).

We only collect personal information directly from parents or guardians, either in person, over the phone, or via written forms and email correspondence.

2. Use of Personal Information

The personal information collected is used for:

  • Enrolling and maintaining child records.
  • Ensuring the health, safety, and welfare of the children in our care.
  • Communicating with parents/guardians and emergency contacts.
  • Administering medical treatments or first aid when necessary.
  • Complying with relevant laws, regulations, and licensing requirements.
  • Sharing information with external providers such as educators, allied health professionals, or emergency services (only with parental consent or when legally required).

3. Disclosure of Personal Information

We do not share your personal information with third parties unless:

  • It is necessary to ensure the welfare and safety of children.
  • You have provided consent for us to do so.
  • It is required or authorized by law.

Any third-party providers (such as software or cloud storage services) engaged by Medowie Community Preschool are required to comply with the same privacy standards.

4. Storage and Security of Personal Information

We take all reasonable precautions to protect your personal information from loss, misuse, unauthorized access, or disclosure. Personal information is stored in secure systems, either electronically or in locked physical storage, with access limited to authorized staff members.

5. Access and Correction

You have the right to access the personal information we hold about you or your child. If you believe any of your personal information is inaccurate, incomplete, or out-of-date, please contact us to request corrections. We will promptly update our records as necessary.

6. Retention of Personal Information

We retain personal information for as long as it is necessary to fulfill the purposes outlined in this policy, or as required by law. Once the information is no longer needed, it is securely destroyed or de-identified.

7. Consent and Updates

By enrolling your child in Medowie Community Preschool, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy. We may update this policy from time to time to reflect changes in our practices or legal requirements. You will be notified of any significant changes.

8. Contact Us

If you have any questions or concerns regarding our Privacy Policy or how your information is handled, please contact us at:

Medowie Community Preschool Inc.
Address: 42 Kindlebark Drive, Medowie NSW 2318
Phone: (02) 49828749
Email: Admin@medowiepreschool.com.au